White Rose Heart

Yes. We offer weekly, bi-weekly and monthly subscriptions. You choose the frequency, price and duration. They are available for homes, offices or as gifts.

Due to the perishable nature of fresh flowers, issues are handled on a case-by-case basis. Perishable goods guarantee is for 5-7 days. If you experience quality issues, contact the shop directly ASAP.

If boxed in water: Unwrap the aqua-pack over a sink to release the water. Cut the stems at a 45-degree angle, place them in a clean vase with fresh water and half of the flower food sachet. Every couple of days repeat the same process to ensure longevity. If hand tied: Remove the packaging. Cut the stems at a 45-degree angle, place them in a clean vase with fresh water and half of the flower food sachet. Every couple of days repeat the same process to ensure longevity. Keep them away from heat, direct sunlight and fresh fruit.

Fresh-cut arrangements typically last between 5 to 7 days, but could last longer, depending on the flower variety, room temperature and location they are kept in.  Follow the care instructions closely to ensure longevity.

If you choose for your bouquet to be packaged and boxed in water it will be left in a safe sheltered spot, left with a neighbour or brought back to the shop if there is not a safe place to leave it with a re-delivery notice left behind. Hand tied bouquets, not boxed in water, will usually only be left with a neighbour who can put it into a vase of water. They will be brought back to the shop if there is not a safe place to leave it with a re-delivery notice left behind. You can specify a location for the flowers to be left. The flowers will not be left in direct sun or on a hot day.

Standard options usually include major debit/credit cards, Apple Pay, PayPal, bank transfers or cash for in-store collections. We do not accept American Express in store.

Yes. We can create bespoke bouquets in your colour scheme or with specific flowers if they are in season. For specific requests please contact us directly on 01438 716569 or email theshop@welwynflorist.co.uk.

Yes. Same day delivery is available on all of our bouquets when ordered by 1pm that day. The bouquet may vary from the product image due to flower availability but the colour scheme will remain the same. Nationwide delivery is unavailable for same day delivery. Only local delivery.